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Certificate in Customer Service

April 5 @ 12:00 am - May 28 @ 11:55 pm

| $245

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.

Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you will not find anywhere else.

This certificate includes two courses, Keys to Customer Service (April 5-30, 2021), and Extraordinary Customer Service (May 3-28, 2021).

Details

Start:
April 5 @ 12:00 am
End:
May 28 @ 11:55 pm
Email:
ocpe@vcu.edu
Cost:
$245
Event Type:
Website:
https://www.continuingstudies.vcu.edu/CourseStatus.awp3?&course=21-CD-107
Organizer:
VCU Office of Continuing and Professional Education
Locality:
Richmond City
Open to the public:
Yes